The item pictured was an actual item from our inventory. At Dalbani we like to differentiate between new, previously installed parts (used), and parts made by 3rd party manufacturers. Parts labeled as “generic” are brand new and are made by third party manufacturers. (generally, the original parts offer superior quality over the generic). Our company is based out of Miami, Florida USA. Dalbani is a national and international distributor of high quality electronic components and parts. We service the wholesale, retail, and manufacturing industry. We feel that finding the parts you need should not be a major task. We maintain a huge stock of the most popular parts as well as those that are hard to find. We like to make sure that our customers are fully satisfied with their products and our service. We will work hard to fix any problems. Let us fix the problem for you. We will do our best to get back to you as soon as possible. Dalbani – Serving the Electronic Industry Since 1982. This option can be added to most items. 4225 NW 72nd Ave Miami, FL 33166 United States of America. This service is NOT insured or tracked outside of the United States. It also comes with tracking to major destinations. Tracking to your destination is not guaranteed! UPS Worldwide Expedited. UPS Standard to Canada. Offer applies to select items. International Buyers – Please Note! Also we do not mark merchandise below value or mark them as “gifts”. All credit cards are processed with Authorize. Net. If you select the. 4225 NW 72nd Ave Miami, FL 33166 USA Mon.